Carol and Flora will not take a Taxi off Cannock Taxi rank again |
AND FINALLY
As a consequence, I have not taken
a taxi from Cannock taxi rank since as I now feel vulnerable, in case I were to
encounter that same driver and I can have no confidence that the Local Authority
would act to protect me as the message they appear to have given to taxi
drivers is that they can refuse guide dog owners with impunity. Had it been
late at night with no other alternative taxi there then I would have been
placed in great difficulty.
I do not know whether other guide
dog owners have been refused a taxi in this area. I do know that nationally
most people who are refused apparently do not report because of having no confidence
that action will be taken. There have however been a few successful convictions
in cases similar to mine, even where there was no independent witness.
I would be interested in hearing
the experience of other guide dog owners and their families.
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